FAQ’s

At this stage we do not offer free shipping. We are trying to build our business up to a point where in the future we can absorb the shipping costs and provide free shipping. Until that point, we hope you can understand our situation and still try out our products because you like the way they look, despite having to pay for shipping. We have options of “Standard Shipping” or “Express Shipping”. Each product will have it’s own rate detailed in the shopping cart once you provide your shipping address.

Unfortunately same day delivery is not possible as we do not hold stock. Once an order is placed the product is then printed. This process allows us to provide a quality product for a reasonable price. This process of printing can take 2 – 5 business days for most products. We do offer “Express Shipping” which will speed up the shipping time, but not the printing/production time. See “When will I receive my order?” for further information on delivery times.

We try to get your order on its way to you as soon as we can. In order to keep prices down, we do not hold stock, and once you place your order, it is sent directly to be printed. This printing & prep process generally takes 2 – 4 business days.

We then send out an email confirming your order has been shipped and contains tracking information for you to check the progress of the delivery.

As some items are printed at a different location and can have different printing/production times, you may not receive your items all together in the one shipment…. DON”T PANIC. We prefer you to receive your items as quickly as possible, so this will probably mean splitting your shipment.

Standard Shipping generally takes another 2- 5 business days for most United States locations.

** Please note there will be additional delays if your shipping address is in Puerto Rico, Hawaii, or Alaska. This will likely be an additional 7-10 business days. This may equate to a shipping time of 15 business days.

So to sum it up for you, see below for a guide for how long after you place your order the shipment should arrive:

T-shirt 5 – 13 business days
Hoodie 5 – 13 business days
Mugs 13 – 16 business days
Flip Flops 10 – 13 business days
Underwear 15 – 35 business days
Beach Towel 5 – 12 business days
Pet Bed 5 – 12 business days

** The above guide does not include additional delays to Puerto Rico, Hawaii, or Alaska.

There is also “Express Shipping” available on most products. This will be an option on the CART page to select and will detail the additional cost for “Express Shipping”. This should reduce your shipping time to approx 1- 3 business days compared to 2-5 business days for “Standard Shipping”

Once your order has been printed, packed and shipped, an email from us will provide tracking information via a link. Just click on the link to get updated information on how close your order is to arriving.

Shipping cost depends on the item ordered. It can range from as little as USD $4 for T-shirts, up to USD $60 for a large Pet bed. The shipping will be detailed inside the “CheckOut” page for you to see exactly what the cost will be.

As a rough guide “Standard Shipping” for the first item of some of our more popular products are approx:

T-shirt $4
Hoodie $8
Mugs $5.60
Flip Flops $8
Underwear $3.60
Beach Towel $10
Pet Bed $25 – $60

If you order more than 1 of the same item, the shipping will become cheaper for the 2nd or 3rd item etc.

If there is “Express Shipping” available, this will be detailed on the CART page and will detail the additional costs compared to “Standard Shipping”.

At this stage we do not ship internationally or outside of the United States. We are trying to build our business up to a point where in the future we can start doing this and share our products around the world. We will be working hard towards this and hope it happens sooner rather than later.

No.. We do not ship orders to P.O boxes or APO/FPO addresses.

Please provide a full delivery address, with a street number, apartment number, street name, location and zip code. There is a “Notes” field that you can put any additional information that might help with delivery of your order.

Once your order goes through, you will receive a confirmation email “Thanking You” for your order. It will include your order number and a breakdown of the products purchased on it and the delivery address.

If you do not receive this email, then the order has not gone through. If you are still worried, please contact us to check.

Please be aware that it will not be possible to cancel your order once you have completed and paid for it though the Checkout page.

In order to get your products out to you as soon as possible, the printing process is commenced as soon as the order is completed. Once this happens, we cannot amend or cancel your order.

We use STRIPE, which is a global online payment processor that is trusted by thousands of businesses across the globe and exceeds the most stringest security standards.

Although it depends on location, in general Stripe accepts major credit cards that include:

VISA

VISA DEBIT

Mastercard

Discover

JCB

American Express

Yes. We use STRIPE, which is a global online payment processor that is trusted by thousands of businesses across the globe and exceeds the most stringest security standards.

SSL Protected All transactions are SSL (Secure Socket LAyer) protected.

Encrypted All credit card numbers are encrypted and stored in Stripes data center.

PCI Compliant Stripe is PCI Service Provider Level 1, which is the highest grade of payment processing security.

If you are seeing an error when trying to enter your credit card details, please check that the following information is correct:

Credit card numbers are correct, including the security code and expiry date.

The name, billing address and zip code you enter in the checkout page matches the name on your credit card billing statement.

You have sufficient credit/ funds in your account.

If there are any issues with the printing quality or manufacturing errors of your product, please reach out to us and we can arrange a replacement. You will not be required to send the product back, but we will need a couple of photos to show us what the issue is to help us fix any problems from our end.

Please be aware that refunds are not possible if you have ordered the wrong size or color or changed your mind.

Please make sure your shipping address is correct before finalising your order.

I most cases, once your order is completed, changing your shipping address would not be possible

As the process is fully automated, we would have to try and manually interfere with the process to amend the shipping details. It will all depend on how far the process has gone whether this can be successfully attempted.

Contact us as soon as you can and we will try our best.